CCTV Surveillance and Telephone Call Recording

J Krumina Veterinary operates CCTV surveillance in designated areas of the practice and may record incoming and outgoing telephone calls.

These systems are used for legitimate operational purposes, including premises security, staff and client safety, training, quality assurance, accurate record keeping and the investigation of complaints or incidents.

Personal information captured through CCTV and telephone recordings is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Recordings are accessible only to authorised individuals and are retained for defined periods according to their purpose and applicable legal requirements.

Individuals may contact the practice to request further information about how recordings are processed or to exercise their applicable data protection rights.